1. MGM Grand Hotel and Casino
MGM Grand Hotel and Casino clocks in as the largest hotel in the United States with 30 stories, more than 6,000 rooms, and a 6.5-acre pool area. Although this mega complex features luxury shops, game floors, and Cirque Du Soleil acts, it’s the hotel’s friendly staff that has guests talking. Committed to providing excellent customer service, the concierge assists with reserving dinner tables and show tickets, scheduling sightseeing tours, arranging private celebrations, and more.
One verified Expedia.com user wrote, “The MGM Grand Hotel and Casino did not disappoint. The pros seem to be endless, but here are a few that I enjoyed most: the location on The Strip is ideal, their own shows and clubs are awesome, really nice staff, they offer options to find shows and clubs outside their hotel, and the concierge helped us tremendously. I highly recommend stopping at the concierge to find out about shows, too.”
2. Monte Carlo Resort and Casino
Located smack dab in the middle of the Strip, Monte Carlo Resort and Casino is in the heart of all the excitement. This luxury lodging goes above and beyond with Blue Man Group performances, poolside cabanas, and spa treatments, but the staff seems to outshine even the most upscale amenities. Boasting both concierge and bell desk service, this resort accommodates guests by arranging transportation, answering questions, and addressing dining, show, spa, and golf reservations, among other services.
“Very nice staff, fast check in, same as check out,” commented an Expedia.com user. “Great hotel, great staff, food, bars, everything. Love it.”
3. Luxor Hotel and Casino
Named after the city in Egypt, Luxor Hotel and Casino taps into the ancient theme with a massive pyramid structure and twin ziggurat towers. However, it’s anything but old fashioned inside the Egyptian-inspired resort, as guests are welcomed by celebrity performances, one of the largest pool decks in Vegas, and around-the-clock dining options. Despite all the ritzy amenities, the friendly staff remains the topic of discussion. The concierge is always excited to provide special event planning, reserve bottle service at the nightclubs, book tours, and offer local tips.
A reviewer, who was verified by Expedia.com, commented, “We so enjoyed our stay at the Luxor and would stay again and again. Such nice staff, rooms, and the view was awesome. Have always wanted to stay here and we were not disappointed.”
4. TI-Treasure Island Hotel and Casino
TI-Treasure Island Hotel and Casino lives up its tropical title with an oasis-like pool area, dinner shows with Polynesian dancers, and restaurants that serve island BBQ and seafood. In addition to the spa, salon, game floors, and performances, the hotel presents top-notch customer service. Whether guests need assistance planning a day trip, renting transportation, or choosing a local restaurant, the Treasure Island concierge has all the answers.
“If I were to go back to Las Vegas, I would definitely stay at Treasure Island again,” commented an Expedia.com user. “…The buffet was great! Nice selection of foods with a great staff!”
5. Golden Nugget Hotel and Casino
Golden Nugget Hotel and Casino is as good as gold. The infinity pool, indoor water slide, and shark tank tours are just a few of the hotel’s alluring amenities. Along with casino games, concert series, and various lounges, the Golden Nugget boasts a friendly, helpful team that takes customer service seriously. Regardless of whether you’re in the lobby or one of the luxury shops, the smiling staff is on hand and ready to assist.
“A nice hotel in old-style Vegas,” commented an Expedia.com verified reviewer. “Very nice staff (housekeeping, doormen, waiters/waitresses, shop keeper, and reception). Room was clean and comfortable and housekeeping was excellent.”