2/10 Terrible
Brandon Joseph
Traveled with partner
May 9, 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
We are just leaving out what was favourite place to stay in Las Vegas. Our first room we checked in to was disgusting. I’ve stayed in probably. 200 different hotels. Never had an issue with cleanliness. It was bad so I went and talked to our lobby administrator. Figured I would upgrade the room to avoid anything bad. Paid the upgrade the room was filthy. Went and talk to the hotel manager. She offered to wave 2 days resort fees.and put us on a higher floor. In summation we got our third. We had to pack all our clothes up again and move. Bell service is extra. We got our third room and the balcony door doesn't shut letting in sound. So we listened to an open window in Vegas which is busy lots
Of sirens. So our stay again want to say 1 out of 6 it’s been terrible. We had to go down the emergency stairs due to checkout only one elevator is working. There are homeless people living in the stairwells. I never brought this up taking to the manager. But if you want a saw experience escape room just take the elevator to floor 5 and walk through that. It hasn’t been cleaned in months or weeks. We walked over what looked like human pee pads. Needles and homeless beds. This has been my favourite place to stay never had one issue. I’m disgusted by the way we’re treated this time. We will not be coming back here again
Brandon Joseph
Stayed 7 nights in May 2024