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Travel made easy: Expedia’s brand new Cortana Skill is out now
Hey Cortana, ask Expedia about my upcoming trip
Last week Expedia launched its first skill on Cortana, Microsoft’s voice-controlled personal assistant. Travelers will no longer have to frantically search through emails, or riffle through printed itineraries. Instead, the Cortana Expedia skill enables travelers to easily get information about their upcoming trip. They’ll be given voice and visual responses, depending on which device they’re using, making managing travel easier than ever.
Travelers can use the new skill to:
Ask about an upcoming flight, for example, “Hey Cortana, ask Expedia about my upcoming flight.”
Ask about an upcoming hotel, for example, “Hey Cortana, ask Expedia about my upcoming hotel.”
Ask about an upcoming activity, for example, “Hey Cortana, ask Expedia about my upcoming activity.”
Should a traveler have an additional request that is not yet supported, Expedia will hand off the experience to an Expedia travel representative via a phone call from Skype or other calling services available on the device.
A pioneer in the bots and conversational search space, Expedia was among the first online travel agencies to launch chat bots on Facebook Messenger, Skype and LINE, as well as on Amazon’s Alexa voice service.
“We believe in giving our users a cohesive and delightful experience, regardless of which device or channel the user is engaging on,” said Expedia’s Conversations Platform Team. “The great news is we’re on one step closer towards that goal.”
The Expedia skill is available now to users on Windows 10 devices in the US, and on the Cortana iOS and Android apps.
If you have a Windows 10 device or the Cortana app on iPhone and Android, you can initiate the skill directly by saying – “Hey Cortana, Ask Expedia”. Then follow up with your queries.
To activate “Hey, Cortana” on your Windows 10 device, select the search box on the taskbar, then select Settings. Under Hey Cortana, switch the toggle to On.
Find out more about the Expedia skill on Microsoft’s Cortana Skills page.
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